Numara Software Introduces FootPrints 9

Last week Numara Software announced the new version of FootPrints. Cutting through the marketing hype, the new version of the product consists mostly of minor refinements and enhancements to functionality. For example, customer accounts can now be Change approvers (only Agent accounts could approve Changes in v8), and the Address Book now allows a field for manager, which will assist in approving Changes. Otherwise they expanded the tabbed interface in the Project Administration and System Administration screens.

The lack of major new functionality is a good thing, as the product shouldn’t be plagued with a lot of new bugs typically associated with new products. The major new piece of functionality they did add is the Service Catalog, which uses (and extends) the CMDB. Service Catalog is free for CMDB customers. I will review the Service Catalog functionality later, as I haven’t yet had time to play with it in depth.

Note: The author is a contractor and consultant for Numara Software.