ITIL Exams for Oct 2013

Axelos has updated their ITIL Exam Performance Statistics through October of last year. There are no major breakthroughs since the statistics were last reported here for 2012. I am providing only major highlights.

ITIL Foundation

196,000 ITIL Foundation certificates have been awarded so far in 2013, out of 216,000 attempts, an overall pass rate of 91%, up from 90% in 2012. There are now a little over 1.1 million ITIL V3 certificate holders.

The overall attempt rate is flat compared with the same 9 months in 2012. As a result, I predict the total number of new certificates in 2013 will hold flat with 2012, at around 236,000.

Intermediate and Expert

A total of 39,000 Intermediate certificates have been issued during the first 10 months of 2013, up from 35,000 during the same period in 2012. The total number of certificates should reach 47,000 for the whole year.

Intermediate pass rates ranged from 73.8% (Capability SOA) to 82.3% (Lifecycle CSI). Overall pass rates for Lifecycle are slightly higher (80% vs. 78%). The pass rate for MALC is 66.1% in 2013, the lowest overall.

The “marketshare” of the Lifecycle track rose to 58% so far in 2013, compared with 55% in 2012. This is the number of total number of each type taken, adjusted by the number of credits received.

3,200 ITIL V3 Experts have been minted so far in 2013, compared with 3,000 for the same period in 2012. I am reporting a total of 23,720 ITIL V3 Experts, while Axelos reports 23,141. Axelos may be under-reporting due to time lags. I may be over-reporting based on pass rates of the MALC exam.

2012 ITIL Exam Statistics

APM Group has released their ITIL exam statistics for the whole year 2012. I have compiled their statistics and present them with a little more context. 1

ITIL Foundation

  • Over 263,000 exams were administered in 2012, up 5% from 2011. Over 236,000 certificates were issued. 
  • This number finally exceeded the previous annual high which occurred in 2008 at 255,000. Annual exam registrations have climbed steadily since the global financial meltdown.
  • Overall pass rate was 90% in 2012, up steadily from 85% in 2010.
  • We have witnessed a shift in geographic distribution of Foundation certificates. North America’s representation in the global certificate pool dropped steadily from 25% in 2010 to 21.4% in 2012, while Asia’s has risen steadily from 29% to 32.7%.
  • Using unverified but credible data from another source that dates back to 1994, I estimate just under 1.5 million ITIL Foundation certificates have been issued total worldwide.

ITIL Intermediate

  • Over 3,700 ITIL Experts were minted in 2012. No V2 or V3 Bridge certifications were issued. 
  • Just under 54,000 ITIL V3 Intermediate exams were administered in 2012, up 21% from 2011. Over 42,000 Intermediate certificates were awarded (including MALC, which qualifies one for ITIL Expert).
  • The pass rates averaged 79% for the Lifecycle exams, and 78% for the Capability exams. Individual exam pass rates ranged from 75% (SO, ST) to 83% (SS).
  • Pass rate for the MALC (alt. MATL) was 66% in 2012, up steadily from 58% in 2010.
  • Of the distribution of Intermediate certificates, the global shift was even more striking than seen in Foundation. North America’s representation of certificates declined from 32% in 2010 to 20% in 2012, while Asia’s rose from 12% to 24%.
  • Europe’s representation of Intermediate certificates held steady at 47%.
  • Although interest in the ITIL Expert certification via MALC continues to climb, it will not exceed on an annual basis the 5,000 ITIL V3 Experts minted in 2011 via the Managers Bridge exam until 2014 at the earliest, based on historical trends.

Click on a graph to expand

2012ITILFound1 2012ITILFound2 2012ITILFound3 2012ITILFound4 2012ITILAdv1 2012ITILAdv2 2012ITILAdv3 2012ITILAdv4 2012ITILRegion1 2012ITILRegion2 2012ITILRegion3 2012ITILRegion4

1 Unless otherwise indicated, numbers are rounded to the thousands.

ITIL Exam Statistics Updated for July 2012

APM Group has released their ITIL exam statistics through July 2012. I have compiled their statistics and present them with a little more context.

ITIL Foundation

  • Over 148,000 Foundation exams have been administered in so far in 2012, resulting in over 132,000 certificates to date.
  • Passrate is 90% in 2012, up steadily from 85% in 2010.
  • Total results for 2012 is on a trajectory for 10% growth over 2011. That year ended with 250,000 exams taken resulting in 220,000 Foundation certificates issued.
  • Asia has overtaken Europe in July at 40% of exams taken globally. This is partially attributable to seasonal cycles in both regions, but Asia’s share has risen steadily from around 25% in the first half of 2010.
  • Using unverified but credible data from another source that dates back to 1994, I estimate just under 1.4 million ITIL Foundation certificates have been issued total worldwide.

ITIL Advanced Certificates

  • No V2 or V3 Bridge certifications were issued in 2012.
  • Almost 29,500 intermediate exams were taken in 2012, resulting in over 23,000 intermediate certificates. (Note: a certificate does not imply a unique individual.)
  • Interest in Lifecycle track continues to rise relative to Capability track. Adjusting for credit disparities, Lifecycle track constituted 69% of the certificates in 2012, up from 59% in 2009.
  • Over 2,000 ITIL V3 Experts have been minted thus far in 2012, via the Managing Across the Lifecycle (MALC; alt. MATL) exam.
  • Although interest in the ITIL Expert certification via MALC continues to climb, it will not exceed on an annual basis the 5,000 ITIL V3 Experts minted in 2011 via the Managers Bridge exam until 2014 at the earliest.
  • Europe continues to dominate the advanced ITIL certification market at over 40%. However, Asian interest continues to climb and now constitutes over 30% of the advanced certifications.

Click on a thumbnail below to see an expanded chart.

Updated: ITIL Foundation Certificates Since 1994

Using Exin data provided by Aale Roos (Twitter), I am able to estimate the number of ITIL Foundation certificates issued from 1994 to 2011. I now estimate 1,253,100 ITIL Foundation certificates have been issued since 1994, including ITIL v2, ITIL v3, and ITIL v3 Bridge, up 21% from 2010.

I estimate another 250,600 Foundation certificates will be issued in 2012.

Please click on the thumbnail for a larger version.

ITIL Exam 2011 Statistics

Overview

APM Group just released their final exam performance statistics for all of 2011. ITSMinfo blog is now presenting our unadulterated free analysis of SPAM marketing registration.

Note: Click on any image for a larger version. All numbers rounded to 100’s place unless otherwise obvious.

ITIL Foundation

The total number of ITIL V3 Foundation and V3 Foundation Bridge exams taken was 250,400 in 2011, a growth rate of 8% over 2010.

A total of 220,200 ITIL V3 Foundation and V3 Bridge Foundation certificates were issued in 2011, compared to 185,800 in 2010, a growth rate of 19%. The average pass rate was 88%, compared to 85% in 2010.

I estimate 827,100 ITIL V2, ITIL V3, and ITIL V3 Bridge Foundation certificates were issued since 2008.

ITIL Advanced Certifications

A total 27,500 Lifecycle exams were attempted in 2011, up 83% from 2010.A total of 21,300 Lifecycle certificates were issued in 2011, up 95% from 2010. The average passrate was 76% across all exams.

A total 17,000 Capability exams were attempted in 2011, up 55% from 2010. There were 13,700 Capability certificates issued in 2011, up 60% from 2010. The average passrate was 79% across all exams.

Managing Across the Lifecycle (MALC): 4,000 exams were attempted in 2011, up 128% from 2010. About 2,600 ITIL V3 Expert certificates were issued in 2011 based on the MALC exam, up 149% from 2010. The average passrate was 62%.

Of the ITIL V3 Expert certificates issued, 5,000 were achieved via the Managers Bridge, including 2,000 in June 2011, which was the last month the Managers Bridge was offered (thereafter only retakes were allowed).

The total number of ITIL V3 Experts minted was 7,600, up 88% from 2010. Approximately 16,200 Expert certificates have been issued since 2008.

Regional Variations

Foundation

Intermediate

Cumulative ITIL Certs since 2008

These numbers are estimates based on number of exams taken multiplied by the pass rates. In some cases the pass rates are not available and I had to use a proxy pass rate. For ITIL V2 Foundation passrates I used the average V3 Foundation pass rate. For advanced ITIL V2 certifications I used 60% pass rates. These were as reasonable assumptions as I could make based on published data.

Click on the charts to see more detailed views.

My estimates for Foundation certificates awarded since 2008 are:

ITIL V2 Foundation: 142,000
ITIL V3 Foundation Bridge: 33,000
ITIL V3 Foundation: 548,000

My estimates for advanced ITIL certificates awarded since 2008 are:

V2 Practitioners: 9,000
V2 Service Managers: 18,000
V3 Experts (via Managers Bridge): 12,500
V3 Experts (via MALC): 2,500
V3 Experts (Total): 15,000

 

ITIL Certification Update for July 2011

The latest ITIL certification statistics are available here from APMG. As usual we have tried to make sense of the numbers. Click on the thumbnails to see more detailed views.

The graph above shows the number of ITIL Foundations exams taken since January 2009. Worldwide interest is continuing to grow a an annual 15% growth rate.

Worldwide interest is distributed roughly evenly between Europe, Asia, and North America. However, the North American share has declined from 29% in April 2010 to 20% in July 2011.

At the Intermediate exam level, the Lifecycle track continues to pull away from the Capability track. However, the Lifecycle track saw a large dip in July that wasn’t seasonal and wasn’t reflected in the Capability track. I suspect candidates were awaiting the arrival of the ITIL 2011 refresh before resuming Lifecycle track certifications.

By region, the Intermediate exams are dominated by Europe, which generates about half the total Intermediate certifications. North America, as a share of the total Intermediate certification market, has declined from 39% in January 2010 to 20% in July 2011.

The advanced certification include V2 Managers and V3 Intermediate, and V3 Managers Bridge exams. The V3 Managers bridge saw a huge spike in June 2011 just prior to the expiration of the exam. Afterwards it fell to a negligible level in July 2011. The number of newly minted ITIL V3 Experts dipped from 2,188 in June to 280 in July. It remains to be seen whether interest in the advanced V3/2011 certifications will grow now that the V3 Bridge track from V2 has been officially retired.

The graph below shows the growth in the total number of ITIL V3 Expert certifications since January 2009.