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Author's details

Name: Gregory Tucker
Date registered: 2008/07/06
URL: http://gregorytucker.us/
AIM: thesyncbyte
Jabber / Google Talk: fallpurple@gmail.com
Yahoo! IM: gregory_a_tucker

Latest posts

  1. W00t: The ITSM podcasts are back — 2010/08/15
  2. Project Management Systems: Moving Project Management From an Operational to a Strategic Discipline — 2010/04/05
  3. Challenges Generated by the Implementation of the IT Standards COBIT 4.1, ITIL V3 and ISO/IEC 27002 in Enterprises — 2010/02/09
  4. Exploring the Role of Steering Committees in Realizing Value From Project Management — 2010/01/28
  5. Building Value Through Sustainable Project Management Offices — 2010/01/26
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Author's posts listings

Aug 15

W00t: The ITSM podcasts are back

Categories:

IT Service Management, Tools, Trends

by

I posted almost two years ago about the dearth of ITSM podcasts. The IT Skeptic blog is alive and well, but the podcasts are dead. Fortunately a new batch of podcasts have arisen. Three that appear to be alive and well are: I think the first organization needs no introduction: Connect, Learn, Grow! The itSMF …

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Apr 05

Project Management Systems: Moving Project Management From an Operational to a Strategic Discipline

Categories:

Project Management, Strategy

by

Abstract: This article illustrates one aspect of the concept of “fit” between an organization’s implementation of project management and its organizational context by exploring how the underlying drivers of an organization’s strategy might influence not only the nature of the projects that it undertakes, but also the appropriateness of the arrangements that it makes to …

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Feb 09

Challenges Generated by the Implementation of the IT Standards COBIT 4.1, ITIL V3 and ISO/IEC 27002 in Enterprises

Categories:

COBIT, ITIL

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Abstract: The main purpose of this paper is to emphasize the importance of the implementation of IT best practices in enterprises and to identify the key challenges managers are facing when creating a standardized IT control framework in order to achieve alignment of best practices to business requirements. First, the authors present the increasing necessity …

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Jan 28

Exploring the Role of Steering Committees in Realizing Value From Project Management

Categories:

Change Management, Project Management

by

Abstract: The impact of steering committees on project performance and their role in creating value from project management capabilities is not well understood. A case study analysis was chosen to analyze the configurations and specific functions of project steering committees. A measurement model for steering committee configurations was developed to enable further survey-based studies. One …

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Jan 26

Building Value Through Sustainable Project Management Offices

Categories:

Project Management

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Abstract: Organizations’ attempts to implement and gain value from investments in project management have resulted in rapid growth and, in some cases, demise of project management offices (PMOs). The recent research literature on PMOs provides an ambiguous picture of the value case for PMOs and suggests the tenuous nature of their current position in many …

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Jul 27

Confusion in the Ranks: IT Service Management Practice and Terminology

Categories:

BSM, COBIT, IT Governance, ITIL

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Abstract: The Information Technology Service Management (ITSM) movement is gaining adopters throughout the world, expanding from the 2005 ratification of International Standards Organization (ISO) ISO/IEC 20000. However, this concept grew out of older frameworks such as Britain’s IT Infrastructure Library (ITIL) and U.S. service level management (SLM). To further confuse the landscape, there are also …

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Jul 17

Exploring IT Governance in Theory and Practice in a Large Multi-National Organisation in Australia

Categories:

COBIT, IT Governance, ITIL

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Link: http://www.informaworld.com/smpp/content~content=a910451709~db=all~jumptype=rss Reference: Willson, P., & Pollard, C. (2009, Spring2009). Exploring IT Governance in Theory and Practice in a Large Multi-National Organisation in Australia. Information Systems Management, 26(2), 98-109. Abstract: IT governance is critical to most organisations and has an influence on the value generated by IT investments. Unfortunately, IT governance is more aspiration than …

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Jul 12

A Conceptual Framework for the Integration of IT Infrastructure Management, IT Service Management and IT Governance

Categories:

COBIT, ITIL

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Link: www.waset.org/pwaset/v52/v52-69.pdf Reference: Knahl, M. (2009, April). A Conceptual Framework for the Integration of IT Infrastructure Management, IT Service Management and IT Governance. Proceedings of World Academy of Science: Engineering & Technology, 40, 447-452. Abstract: The definition and use of standardized IT Management techniques and processes provide the basis for IT Service Management and IT …

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Dec 28

ITIL Version 3 News – 1st Edition – Autumn (Nov) 2008

Categories:

ITIL

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TSO has released its first ITIL V3 newsletter. http://www.itsmfi.org/content/itil-version-3-news-1st-edition-autumn-nov-2008

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Nov 14

Where have all the ITIL Podcasts gone?

Categories:

ITIL

by

Over the years several ITIL-related podcasts have come and gone. Pink Elephant ran a podcast for almost two years, but (apparently) abandoned that effort in April 2008. I am aware of only one remaining Podcast: IT Skeptic(tm). Let me know if you know any others. In good IT governance fashion, it begs the question: what …

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